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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rheanna Hess

April 22, 2026

5  out of  5
rating by Rheanna Hess
"Giving a huge thanks to this office as they always handle my concerns very well. I appreciate their support and patience. Mya was very proactive and attentive! Definitely recommending to others."
We responded:
"thank you so much for your review - we really appreciate it! "
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Abigail Davidson

April 22, 2026

5  out of  5
rating by Abigail Davidson
"Everyone at this office is so kind and knowledgeable! They answered all my questions and gave me the best rates. I wanted to shout out the woman I spoke with on the phone, Mya. She was incredible and very patient with me regardless of all the questions I asked."
We responded:
"thank you so much for your review - we appreciate you! "
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John Bittle

April 21, 2026

5  out of  5
rating by John Bittle
"Always a pleasure doing business with these wonderful folks. Take care of their clients in a proficient manner and pleasing attitude. Kelly is a blessing! Handles my every crisis immediately and with utmost professionalism."
We responded:
"thanks so much John!!! we appreciate you. "
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Stephanie Barrick

April 17, 2026

5  out of  5
rating by Stephanie Barrick
"Kelly is fantastic!"
We responded:
"Thank you so much for your review. We appreciate it so much "
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Onna Quailes

April 17, 2026

5  out of  5
rating by Onna Quailes
"Kay’s team had great customer service"
We responded:
"Thank you so much ! "
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Kayla Cross

April 16, 2026

5  out of  5
rating by Kayla Cross
"Thank you Kelly G for always going above and beyond. You always make sure all of my policies are updated and answer any questions I may have. I highly recommend Kay Lewis State Farm!"
We responded:
"Thanks so much. We appreciate you"
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Maria Brown

April 16, 2026

5  out of  5
rating by Maria Brown
"Always great service and they have a wide variety of products. I highly recommend!"
We responded:
"Thank you for the amazing review, Maria! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Darin Grim

April 16, 2026

5  out of  5
rating by Darin Grim
"Excellency at its best"
We responded:
"Thank you so much! we appreciate you"
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Patti Solenberger

April 16, 2026

5  out of  5
rating by Patti Solenberger
"Excellent family owned insurance agency! Kay Lewis and her team are insurance professionals and State Farm has some of the best insurance bundles around. By bundling life, home and auto you can save so much money. I appreciate that State Farm rewards loyalty and I couldn’t be more pleased with Kay’s customer service. Friendly, kind and caring and her staff is so efficient. I also appreciate all the ways Kay Lewis State Farm gives back to our community."
We responded:
"Thank you patti"
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Michelle Domenico

April 16, 2026

5  out of  5
rating by Michelle Domenico
"Kelly and Kay are always so helpful and kind! They are also very thorough and always follow up. Highly recommend them!!"
We responded:
"thank you so much!!!! we appreciate you"
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Jess 2 Icy

April 12, 2026

5  out of  5
rating by Jess 2 Icy
"Mya is the best she helped me get my auto insurance quote quick, effective and painless if you ever need help ask for MYA!!! I wish all insurances employees were like mya."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! please call if you need anything at all."
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Yesenia Rodriguez

April 10, 2026

5  out of  5
rating by Yesenia Rodriguez
"Kelly is great! She was able to get me a lower insurance policy then I currently have. She was extremely attentive with communication and any questions I had. Overall, the process itself was very fast and easy!"
We responded:
"Thank you so much for the 5 star review. We appreciate you taking the time. "
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Annabel Rock (Bel)

April 2, 2026

5  out of  5
rating by Annabel Rock (Bel)
"Mya was a huge support to me, in the midst of a true emergency. She didn't treat me like another client, she treated me with the utmost compassion and care in my time of need. She made the entire process of my request seamless, with zero stress. To say I appreciate her kindness and support is an understatement. It is hard to find companies/employees that truly show they care. If you have any insurance needs, this State Farm office is the place to go, as all the ladies are very kind and helpful. My experience with Mya was an absolute pleasure, as she is a gem to work with!"
We responded:
"Thank you so much for the review. We appreciate it so much. "
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Kimberley Musgrove

March 27, 2026

5  out of  5
rating by Kimberley Musgrove
"I can't even remember when I switched my auto (home insurance was already there since 2005) to Kay's office, but I will not go anywhere else. Kelly is my go-to and is always ready and happy to help. I recommend her to anyone that is looking! The BEST and like family! Thank you!"
We responded:
"You are the best! We appreciate the comments and the review "
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Katlyn Pozdol

March 27, 2026

5  out of  5
rating by Katlyn Pozdol
"I worked with Kelly Gardner and she is an absolutely fantastic person! There was issues with my app not updating my policy and she was so quick to get the situation handled and followed up with me everyday to give me updates. Highly recommend this team!"
We responded:
"Thank you so much for the review. We appreciate you. "
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Jeremy Norris

March 10, 2026

5  out of  5
rating by Jeremy Norris
"Working with Kelly Gardner was such a pleasant experience! She made everything clear and easy to understand along with being so friendly and helpful. Switching to Statefarm was the best decision"
We responded:
"Jeremy, thanks so much for the 5 star review. We are thankful to have you in our agency. Welcome!!"
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christine weber

February 10, 2026

5  out of  5
rating by christine weber
"My experience making a switch to State Farm was fantastic! Kelly and Jezreel made everything happen quickly and efficiently, and better yet saved me money. Thank you!"
We responded:
"thank you so much for your 5 star review. Welcome to our Agency! "
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Natalie Kandrick

January 31, 2026

5  out of  5
rating by Natalie Kandrick
"Kelly is my go to girl for all of my insurance questions. She always takes care of me and helps me save where I can! Wouldn’t go to anyone else! Thank you Kelly!"
We responded:
"Thank you so much for your review! We appreciate you "
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Jamie Musgrove

January 22, 2026

5  out of  5
rating by Jamie Musgrove
"Kelly has been amazing throughout my whole experience! Very helpful and informative. Strongly recommended!"
We responded:
"Thank you so much for the review, we appreciate it! "
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Joe Colbert

January 6, 2026

5  out of  5
rating by Joe Colbert
"I’ve been with State Farm for 30 years starting with Kay’s dad and now kay.they take excellent care of me and make sure all my policies were up-to-date to save me money. They are like family.!!"
We responded:
"Thank you so much for the review! You are so important to us. "
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Kristy Lynn

December 11, 2025

5  out of  5
rating by Kristy Lynn
"As someone who has had insurance with State Farm for nearly 10 years, I was almost to the point of leaving. I had opened a homeowners claim and found out the original contractor that we got was not licensed in the state of West Virginia, so I had to start over. I contacted over 27 companies with no luck. I called State Farm and spoke to Jezreel Who informed me that they did not have a list of approved contractors however, within one day, a contractor contacted me stating that Jezreel had called him and given him my information. That contractor knew about the paperwork that he needed and came to give me an estimate that day. I am now going to be able to get my home fixed because of Jezreel’s hard work. I want to also mention that this was not a requirement of his duties. He did this on his own. I am so thankful to Jezreel. It will keep me a customer of State Farm."
We responded:
"Thank you so much for your review, we really appreciate it! "
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Kim Moubray

November 20, 2025

5  out of  5
rating by Kim Moubray
"Mya was fantastic taking care of our issue. Excellent customer service and very nice to talk to."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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vannah's world

October 22, 2025

5  out of  5
rating by vannah's world
"Just recently switched to state farm and Mackenzie and Vonda from Kearneysville were very helpful and managed to save us some money."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! we love our team in the Kearneysville office"
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Misty Bricker

October 22, 2025

5  out of  5
rating by Misty Bricker
"Always very helpful. I have been with state farm for years. They are top notch."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! we love our kearneysville team"
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madisyn malatt

October 22, 2025

5  out of  5
rating by madisyn malatt
"I recently worked with Mackenzie and Vonda to set up new insurance, and the experience was exceptional. Mackenzie was professional, knowledgeable, and incredibly helpful throughout the entire process. They took the time to understand my needs, provided clear options, and ensured I received the best coverage at a great value. Their attention to detail and genuine care for their clients truly stand out. I highly recommend Mackenzie and Vonda for anyone seeking reliable and personalized insurance support. They did amazing helping me figure out my Drive Safe and Save! Great team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! thank you so much ! we love our kearneysville team"