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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Emily Tiegs

January 14, 2023

5  out of  5 rating by Emily Tiegs
"Kay Lewis's office is kind, friendly, and professional. They are very responsive to questions. I especially like Kelly Gardner who has helped both me and my husband with the many questions we have had."

Tyler Manriquez

January 12, 2023

1  out of  5 rating by Tyler Manriquez
"Don’t use State Farm there price’s way to high they need to cut them go to Allstate saving 150 dollars on my monthly payment is a lot and my coverage didn’t even change full coverage on both vehicles"

Diane Roach

December 13, 2022

5  out of  5 rating by Diane Roach
"Great setting up for our windshield to be replaced."

Angelique Bosque

November 23, 2022

5  out of  5 rating by Angelique Bosque
"I been with Kay lewis for 7 years. Its always a pleasure to go there the ladies are aalways helpful."


November 10, 2022

5  out of  5 rating by Dustin
"Good service, issue is everyone who comes in the door doesn't really understand who there agent actually is. So you get that awkward idk lol."

Marianne Sephton

October 25, 2022

5  out of  5 rating by Marianne Sephton
"Wonderful staff!!!"

James Tyree

October 12, 2022

5  out of  5 rating by James Tyree
"The food is fantastic and the prices are very reasonable very nice and clean place"

zach blackall

October 10, 2022

5  out of  5 rating by zach blackall
"Kay, Kelly and the rest of the staff are extremely helpful and knowledgeable. Great service, great rates."

Bonnie Stratton

August 6, 2022

5  out of  5 rating by Bonnie Stratton
"Staff is very nice"

Jerald Smith

August 2, 2022

5  out of  5 rating by Jerald Smith
"I want to thank everyone that works in Jerry Williams former office and Kay Lewis. They have always been courteous, kind and helpful in all insurance related matters. I will never forget their kindness. They are the best."

crystal weatherholtz

July 22, 2022

4  out of  5 rating by crystal weatherholtz
"Very helpful and friendly!! I've been with Kay Lewis for about 20 years now I believe. Auto, a few life insurance policies. Was in today talking with Rebecca such a sweet lady. When we left my daughter asked me if I knew her before today. I said no, she said I really like her she pretty, nice. I said yes she is! Thank you Rebecca for your help!"

Dirk Kraushaar

June 30, 2022

5  out of  5 rating by Dirk Kraushaar
"This is a five star review in favor of the team at Kay Lewis' office, specifically Rebecca Smith, who recently helped me tremendously. We were in the process of selling our RV which was financed through State Farm Bank. Unfortunately State Farm Bank had recently been taken over by US Bank and I was having trouble getting a title to my RV once I overnighted my payoff check. The sale of my camper was looking and US Bank wasn't following through with the process as they promised me. I reached out to Kay Lewis through the app and the very next morning Rebecca called me and conference called the bank, and stayed on the line with me for over an hour, supporting me and advocating for me by talking to the people at the bank and telling them that she wanted this to be resolved that day. Sure enough by later that afternoon I had received no less than three phone calls from US Bank with a tracking number for overnight mail for my title. I was able to meet the deadline with the seller thanks to Rebecca and her desire to hold my hand through the process and see it through. I even received a follow up email from Rebecca a weeek or so after the sale to make sure that everything went okay. This service is absolutely unheard of in today's business world, and I would like to thank Rebecca for all the help she gave me and the time she spent. She saved my sale. One million stars!"

Larry Lilly

June 17, 2022

5  out of  5 rating by Larry Lilly
"Dear Kay, I have been a customer of State Farm for 55 years now, beginning when I first started driving at age 16. I have dealt with agents in Rockville and Gaithersburg MD, then in Pittsburgh PA, and now with you for the past 16 years since moving to Martinsburg, WV. Every time I go into your office, I am greeted warmly and taken care of as quickly as business allows. I ask for Raychelle Anderson every time I call or visit because she is always extremely helpful and treats me with the utmost respect. I recently visited her to ask about how I could save money on one of my policies and she ended up looking at all three of my vehicles and showed me how I could reduce my premiums in some cases and guided me away from the really important things or the items which weren't worth removing because of the very small amount of money I would save. I left there feeling like I was someone whose business was very much appreciated thanks to Raychelle! Please don't ever let this gem of an employee get away from you!"

Sue Hawkins

May 24, 2022

4  out of  5 rating by Sue Hawkins
"They help you find the insurance or whatever you need at a reasonable price."

Allen Talbott

May 23, 2022

4  out of  5 rating by Allen Talbott
"Great customer service and friendly staff."

Kimberley Musgrove

May 16, 2022

5  out of  5 rating by Kimberley Musgrove
"The best! Excellent customer service and very knowledgeable!"

Deanna Kendig

April 19, 2022

5  out of  5 rating by Deanna Kendig
"Great service. Friendly staff!"

Mitchell Fernandors

March 27, 2022

1  out of  5 rating by Mitchell Fernandors
"I think I'm getting over charge for car insurance when other companies 🤔 you only paying 60 a month some paying 40 a month i even here 32 a month i would like to save a few bucks"

Kayla Reeves

March 24, 2022

5  out of  5 rating by Kayla Reeves
"Kelly Gardner is amazing and very helpful with getting a document notarized for me"

Joe Acre

January 20, 2022

5  out of  5 rating by Joe Acre
"Kelly is the Bee’s Knees. Has always helped me and is super responsive. No one better."

Stacy Taylor

January 4, 2022

5  out of  5 rating by Stacy Taylor
"Kay's agent, Kelly Gardner, is a joy to work with & is always so helpful. We highly recommend this team!"

Sherrie “Bear” Shamer

December 18, 2021

5  out of  5 rating by Sherrie “Bear” Shamer
"Rebecca Smith is a great person & agent. She made sure to explain issues I got confused on and helped me to understand. Thank you, so much Rebecca for your help with understanding insurance issues (to a point) and advice towards my choices."

David Sibert

December 13, 2021

5  out of  5 rating by David Sibert
"Kelly has been a pleasure throughout the claime process and I highly recommend Kay and her team"

Dylan Armour

December 7, 2021

5  out of  5 rating by Dylan Armour
"Excellent service, always there to help. Never had an issue."

Mike B

December 6, 2021

5  out of  5 rating by Mike B
"Rebecca knows her facts and was very helpful to us good job"