State Farm® Insurance Agent Kay Lewis

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Sarah Phillips

August 2, 2023

5 out of 5

"working with Kelly was a fantastic experience"

Laticia Martinez

July 31, 2023

5 out of 5

"Nicolette was so helpful with explaining everything I needed to know. She made switching over to them super easy."

Hector Fabio Agudelo Correa

July 27, 2023

5 out of 5

"Super"

Dawn Newland

July 24, 2023

5 out of 5

"Kay and her team are dedicated to taking care of your auto, home, and life insurance needs. I've had the pleasure of knowing her and Kelly for 20+ years, her dad before that. They are knowledgeable, hardworking and really care about their customers."

Randy Wyand

June 16, 2023

5 out of 5

"They gave really good rates on my auto, homeowners , and cycle insurance."

Mercedes Dockeney

April 12, 2023

5 out of 5

"Was hesitant to switch insurance companies but the staff (Damaris) at Kay's office was so helpful and pleasant to work with. I definitely recommend State Farm as a Berkeley County resident for home and auto insurance!"

Zoë Harris

April 11, 2023

5 out of 5

"Great to deal with every time I call. Nicolette was the person to help me last time and she was great and patient with my millions of questions."

Joshua Brining

April 8, 2023

5 out of 5

"Kay and team are awesome. They are super responsive and will make sure you get taken care of, even if they aren’t able to help you. I would highly recommend giving them a chance to earn your business!"

Emily Tiegs

January 14, 2023

5 out of 5

"Kay Lewis's office is kind, friendly, and professional. They are very responsive to questions. I especially like Kelly Gardner who has helped both me and my husband with the many questions we have had."

Tyler Manriquez

January 12, 2023

1 out of 5

"Don’t use State Farm there price’s way to high they need to cut them go to Allstate saving 150 dollars on my monthly payment is a lot and my coverage didn’t even change full coverage on both vehicles"

Diane Roach

December 13, 2022

5 out of 5

"Great setting up for our windshield to be replaced."

Angelique Bosque

November 23, 2022

5 out of 5

"I been with Kay lewis for 7 years. Its always a pleasure to go there the ladies are aalways helpful."

Dustin

November 10, 2022

5 out of 5

"Good service, issue is everyone who comes in the door doesn't really understand who there agent actually is. So you get that awkward idk lol."

Marianne Sephton

October 25, 2022

5 out of 5

"Wonderful staff!!!"

James Tyree

October 12, 2022

5 out of 5

"The food is fantastic and the prices are very reasonable very nice and clean place"

zach blackall

October 10, 2022

5 out of 5

"Kay, Kelly and the rest of the staff are extremely helpful and knowledgeable. Great service, great rates."

Bonnie Stratton

August 6, 2022

5 out of 5

"Staff is very nice"

Jerald Smith

August 2, 2022

5 out of 5

"I want to thank everyone that works in Jerry Williams former office and Kay Lewis. They have always been courteous, kind and helpful in all insurance related matters. I will never forget their kindness. They are the best."

crystal weatherholtz

July 22, 2022

4 out of 5

"Very helpful and friendly!! I've been with Kay Lewis for about 20 years now I believe. Auto, a few life insurance policies. Was in today talking with Rebecca such a sweet lady. When we left my daughter asked me if I knew her before today. I said no, she said I really like her she pretty, nice. I said yes she is! Thank you Rebecca for your help!"

Dirk Kraushaar

June 30, 2022

5 out of 5

"This is a five star review in favor of the team at Kay Lewis' office, specifically Rebecca Smith, who recently helped me tremendously. We were in the process of selling our RV which was financed through State Farm Bank. Unfortunately State Farm Bank had recently been taken over by US Bank and I was having trouble getting a title to my RV once I overnighted my payoff check. The sale of my camper was looking and US Bank wasn't following through with the process as they promised me. I reached out to Kay Lewis through the app and the very next morning Rebecca called me and conference called the bank, and stayed on the line with me for over an hour, supporting me and advocating for me by talking to the people at the bank and telling them that she wanted this to be resolved that day. Sure enough by later that afternoon I had received no less than three phone calls from US Bank with a tracking number for overnight mail for my title. I was able to meet the deadline with the seller thanks to Rebecca and her desire to hold my hand through the process and see it through. I even received a follow up email from Rebecca a weeek or so after the sale to make sure that everything went okay. This service is absolutely unheard of in today's business world, and I would like to thank Rebecca for all the help she gave me and the time she spent. She saved my sale. One million stars!"

Larry Lilly

June 17, 2022

5 out of 5

"Dear Kay, I have been a customer of State Farm for 55 years now, beginning when I first started driving at age 16. I have dealt with agents in Rockville and Gaithersburg MD, then in Pittsburgh PA, and now with you for the past 16 years since moving to Martinsburg, WV. Every time I go into your office, I am greeted warmly and taken care of as quickly as business allows. I ask for Raychelle Anderson every time I call or visit because she is always extremely helpful and treats me with the utmost respect. I recently visited her to ask about how I could save money on one of my policies and she ended up looking at all three of my vehicles and showed me how I could reduce my premiums in some cases and guided me away from the really important things or the items which weren't worth removing because of the very small amount of money I would save. I left there feeling like I was someone whose business was very much appreciated thanks to Raychelle! Please don't ever let this gem of an employee get away from you!"

Sue Hawkins

May 24, 2022

4 out of 5

"They help you find the insurance or whatever you need at a reasonable price."

Allen Talbott

May 23, 2022

4 out of 5

"Great customer service and friendly staff."

Kimberley Musgrove

May 16, 2022

5 out of 5

"The best! Excellent customer service and very knowledgeable!"

Deanna Kendig

April 19, 2022

5 out of 5

"Great service. Friendly staff!"

What our customers say about us...

Sarah Phillips

August 2, 2023

5 out of 5

"working with Kelly was a fantastic experience"

Laticia Martinez

July 31, 2023

5 out of 5

"Nicolette was so helpful with explaining everything I needed to know. She made switching over to them super easy."

Hector Fabio Agudelo Correa

July 27, 2023

5 out of 5

"Super"

Dawn Newland

July 24, 2023

5 out of 5

"Kay and her team are dedicated to taking care of your auto, home, and life insurance needs. I've had the pleasure of knowing her and Kelly for 20+ years, her dad before that. They are knowledgeable, hardworking and really care about their customers."

Randy Wyand

June 16, 2023

5 out of 5

"They gave really good rates on my auto, homeowners , and cycle insurance."

Mercedes Dockeney

April 12, 2023

5 out of 5

"Was hesitant to switch insurance companies but the staff (Damaris) at Kay's office was so helpful and pleasant to work with. I definitely recommend State Farm as a Berkeley County resident for home and auto insurance!"

Zoë Harris

April 11, 2023

5 out of 5

"Great to deal with every time I call. Nicolette was the person to help me last time and she was great and patient with my millions of questions."

Joshua Brining

April 8, 2023

5 out of 5

"Kay and team are awesome. They are super responsive and will make sure you get taken care of, even if they aren’t able to help you. I would highly recommend giving them a chance to earn your business!"

Emily Tiegs

January 14, 2023

5 out of 5

"Kay Lewis's office is kind, friendly, and professional. They are very responsive to questions. I especially like Kelly Gardner who has helped both me and my husband with the many questions we have had."

Tyler Manriquez

January 12, 2023

1 out of 5

"Don’t use State Farm there price’s way to high they need to cut them go to Allstate saving 150 dollars on my monthly payment is a lot and my coverage didn’t even change full coverage on both vehicles"

Diane Roach

December 13, 2022

5 out of 5

"Great setting up for our windshield to be replaced."

Angelique Bosque

November 23, 2022

5 out of 5

"I been with Kay lewis for 7 years. Its always a pleasure to go there the ladies are aalways helpful."

Dustin

November 10, 2022

5 out of 5

"Good service, issue is everyone who comes in the door doesn't really understand who there agent actually is. So you get that awkward idk lol."

Marianne Sephton

October 25, 2022

5 out of 5

"Wonderful staff!!!"

James Tyree

October 12, 2022

5 out of 5

"The food is fantastic and the prices are very reasonable very nice and clean place"

zach blackall

October 10, 2022

5 out of 5

"Kay, Kelly and the rest of the staff are extremely helpful and knowledgeable. Great service, great rates."

Bonnie Stratton

August 6, 2022

5 out of 5

"Staff is very nice"

Jerald Smith

August 2, 2022

5 out of 5

"I want to thank everyone that works in Jerry Williams former office and Kay Lewis. They have always been courteous, kind and helpful in all insurance related matters. I will never forget their kindness. They are the best."

crystal weatherholtz

July 22, 2022

4 out of 5

"Very helpful and friendly!! I've been with Kay Lewis for about 20 years now I believe. Auto, a few life insurance policies. Was in today talking with Rebecca such a sweet lady. When we left my daughter asked me if I knew her before today. I said no, she said I really like her she pretty, nice. I said yes she is! Thank you Rebecca for your help!"

Dirk Kraushaar

June 30, 2022

5 out of 5

"This is a five star review in favor of the team at Kay Lewis' office, specifically Rebecca Smith, who recently helped me tremendously. We were in the process of selling our RV which was financed through State Farm Bank. Unfortunately State Farm Bank had recently been taken over by US Bank and I was having trouble getting a title to my RV once I overnighted my payoff check. The sale of my camper was looking and US Bank wasn't following through with the process as they promised me. I reached out to Kay Lewis through the app and the very next morning Rebecca called me and conference called the bank, and stayed on the line with me for over an hour, supporting me and advocating for me by talking to the people at the bank and telling them that she wanted this to be resolved that day. Sure enough by later that afternoon I had received no less than three phone calls from US Bank with a tracking number for overnight mail for my title. I was able to meet the deadline with the seller thanks to Rebecca and her desire to hold my hand through the process and see it through. I even received a follow up email from Rebecca a weeek or so after the sale to make sure that everything went okay. This service is absolutely unheard of in today's business world, and I would like to thank Rebecca for all the help she gave me and the time she spent. She saved my sale. One million stars!"

Larry Lilly

June 17, 2022

5 out of 5

"Dear Kay, I have been a customer of State Farm for 55 years now, beginning when I first started driving at age 16. I have dealt with agents in Rockville and Gaithersburg MD, then in Pittsburgh PA, and now with you for the past 16 years since moving to Martinsburg, WV. Every time I go into your office, I am greeted warmly and taken care of as quickly as business allows. I ask for Raychelle Anderson every time I call or visit because she is always extremely helpful and treats me with the utmost respect. I recently visited her to ask about how I could save money on one of my policies and she ended up looking at all three of my vehicles and showed me how I could reduce my premiums in some cases and guided me away from the really important things or the items which weren't worth removing because of the very small amount of money I would save. I left there feeling like I was someone whose business was very much appreciated thanks to Raychelle! Please don't ever let this gem of an employee get away from you!"

Sue Hawkins

May 24, 2022

4 out of 5

"They help you find the insurance or whatever you need at a reasonable price."

Allen Talbott

May 23, 2022

4 out of 5

"Great customer service and friendly staff."

Kimberley Musgrove

May 16, 2022

5 out of 5

"The best! Excellent customer service and very knowledgeable!"

Deanna Kendig

April 19, 2022

5 out of 5

"Great service. Friendly staff!"