Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of vannah's world

vannah's world

October 22, 2025

5  out of  5
rating by vannah's world
"Just recently switched to state farm and Mackenzie and Vonda from Kearneysville were very helpful and managed to save us some money."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! we love our team in the Kearneysville office"
Profile photo of Misty Bricker

Misty Bricker

October 22, 2025

5  out of  5
rating by Misty Bricker
"Always very helpful. I have been with state farm for years. They are top notch."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! we love our kearneysville team"
Profile photo of madisyn malatt

madisyn malatt

October 22, 2025

5  out of  5
rating by madisyn malatt
"I recently worked with Mackenzie and Vonda to set up new insurance, and the experience was exceptional. Mackenzie was professional, knowledgeable, and incredibly helpful throughout the entire process. They took the time to understand my needs, provided clear options, and ensured I received the best coverage at a great value. Their attention to detail and genuine care for their clients truly stand out. I highly recommend Mackenzie and Vonda for anyone seeking reliable and personalized insurance support. They did amazing helping me figure out my Drive Safe and Save! Great team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! thank you so much ! we love our kearneysville team"
Profile photo of Tommy Peifer

Tommy Peifer

October 3, 2025

5  out of  5
rating by Tommy Peifer
"Working with Kelly Gardner has been a pleasure! She is always professional, knowledgeable, and genuinely cares about helping me find the best coverage. She is prompt in her responses and attention to detail make the insurance process feel easy and stress-free. I truly appreciate her dedication and would highly recommend her to anyone looking for exceptional service!"
We responded:
"Thank you so much Tommy! We appreciate you so much. "
Profile photo of Tammy Drake

Tammy Drake

September 25, 2025

5  out of  5
rating by Tammy Drake
"Super easy to work with. I was confident and trusted in Kelly in helping me choose the right policies for me. Call her office today. You won’t be sorry ❤️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Stacy Jenkins

Stacy Jenkins

September 24, 2025

5  out of  5
rating by Stacy Jenkins
"Great customer service, very educated, always willing to help and answer questions with kindness!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please let us know if there is anything we can do for you."
Profile photo of Sara Vega

Sara Vega

September 23, 2025

5  out of  5
rating by Sara Vega
"Want to thank Garrett personally. He made getting car and travel-trailer insurance simple and stress-free. Friendly, patient, and professional—highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jeannine Anderson

Jeannine Anderson

September 23, 2025

5  out of  5
rating by Jeannine Anderson
"Kelly Gardner is a wonderful agent. Extremely helpful and vey knowledgeable."
We responded:
"Thank you so much for the review, we appreciate it and you! "
Profile photo of Jordan McCarney

Jordan McCarney

August 28, 2025

5  out of  5
rating by Jordan McCarney
"Kelly Gardner is a rock star. She is knowledgeable, helpful, and she definitely cares for her customers. She never misses an opportunity to make her clients feel valued. I trust her and this agency with all of my needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! We appreciate you"
Profile photo of Dean SOMD2016

Dean SOMD2016

August 6, 2025

5  out of  5
rating by Dean SOMD2016
"Vonda was very professional & courteous & efficient in helping me get my vehicle insurance in a timely manner."
We responded:
"thank you so much Dean for the review! we appreciate it. "
Profile photo of Crystal Sencindiver

Crystal Sencindiver

July 24, 2025

5  out of  5
rating by Crystal Sencindiver
"I use Kelly for all my insurance needs and she is always so helpful. She is always willing to answer or find the answer to any question that I might have. Kay and her team are always amazing and so friendly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Michelle Palmer

Michelle Palmer

July 17, 2025

5  out of  5
rating by Michelle Palmer
"I have been with State Farm since getting my learner's permit over 35 years ago. Hands down, the care and customer service provided by Kay Lewis and her team is unmatched! Thank you for the excellent customer service you provided during the repair of our Bronco. Kelly, thank you for going the extra mile for us. HIGHLY recommend this wonderful team!"
We responded:
"Thanks so much Michelle. Your 5 star review means the world to us. "
Profile photo of Amanda Pelkey

Amanda Pelkey

June 16, 2025

5  out of  5
rating by Amanda Pelkey
"Love the experience and the people that work there. Great environment"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you so much Amanda"
Profile photo of Brian Bean

Brian Bean

June 12, 2025

5  out of  5
rating by Brian Bean
"Very good service. She is an amazing agent."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Pheonix Fire

Pheonix Fire

June 11, 2025

5  out of  5
rating by Pheonix Fire
"Kelly Gardner has been taking care of all of my insurance needs for well over 20 years. She is very knowledgeable and makes sure I get the best rates possible. Kelly is honest, hardworking, and always available to answer any questions I have about my policies. She isn't only my insurance agent, she is my friend. - Lisa VanCamp"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jennifer Lipscomb

Jennifer Lipscomb

June 11, 2025

5  out of  5
rating by Jennifer Lipscomb
"I have been a long time customer at Kay Lewis’s State Farm. Not only are their prices competitive, they provide personal customer service when many companies no longer have local representatives to address your specific needs. Every time I call Kelly Gardner, she provides excellent customer service, answers all my questions, and always makes me laugh. My daughter recently started driving and Kelly was with us every step of the way. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! thank you for the opportunity to assist you with your insurance needs"
Profile photo of Judy Glascock

Judy Glascock

June 11, 2025

5  out of  5
rating by Judy Glascock
"I wouldn’t trust my insurance needs with anyone else. Kay and her staff are the best! Kelly Gardner is my go to for my all of my insurance needs. She is knowledgeable and prompt to take care of whatever questions I may have or services that are needed. I know that whatever I send Kelly’s way will 100 percent be taken care of in a timely and efficient manner. I highly recommend this agency for any and all of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Rachel Colbert

Rachel Colbert

June 11, 2025

5  out of  5
rating by Rachel Colbert
"Kelly has been working with my family for over 30 years. State Farm has walked us through every incident over the years- big and small. They are family and we are so grateful for their business!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Amie Jenkinson

Amie Jenkinson

June 11, 2025

5  out of  5
rating by Amie Jenkinson
"Great staff! Always a pleasant experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Karen Sherman

Karen Sherman

May 14, 2025

5  out of  5
rating by Karen Sherman
"I cannot say enough about Kelly Gardner at Kay Lewis' office. She is there and ready whenever I have a question or a need. Kelly is knowledgeable and explains how best to help you. I have been with Kelly for many years. She helps with insuring both of my kids and has helped me save as much money as I can. Kelly is definitely someone you should talk with when you are searching for better. Give Kelly a call, she will help!"
We responded:
"Thank you so much for the 5 star review. We appreciate it so much. We think Kelly is great as well. "
Profile photo of Karly Nelson

Karly Nelson

May 12, 2025

5  out of  5
rating by Karly Nelson
"Working with Kelly at Kay Lewis State Farm has been wonderful. All of my questions are answered on time and thoroughly explained."
We responded:
"thank you so much for the 5 star review - we appreciate it!"
Profile photo of Steven Ambrose

Steven Ambrose

April 9, 2025

5  out of  5
rating by Steven Ambrose
"Outstanding service and amazing reps. I recommend Garrett to speak with. He mad it as painless as possible."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate you!"
Profile photo of Karina Ambrose

Karina Ambrose

April 9, 2025

5  out of  5
rating by Karina Ambrose
"Garrett Sheppard was the most amazing rep I have experienced at State Farm. I was in only for a quote and walked out with two insured vehicles and a new credit card. Love how friendly and thanks to State Farm on hiring only great people like Jake from State Farm."
We responded:
"Thank you so much! We appreciate the review and the trust you have placed in us . "
Profile photo of Julie Fischer

Julie Fischer

March 27, 2025

5  out of  5
rating by Julie Fischer
"I just spoke with Kelly to update some of my policies and information, and she was so friendly and knowledgeable and answered all of my questions. She made the process of updating and changing my policies so easy and so quick for me. I've had all of my insurance products through Kay Lewis' State Farm office for over 30 years now (My car insurance, homeowners and also life insurance) and I've never had any problems at all. Whenever I've needed to file a claim, they've alI worked with me and made the process so easy for me. I always recommend this office to anyone I know who is looking for insurance. I can always trust that I'm getting the best coverage for my needs. Any time I need anything, they're quick to help me, whether it's regarding a claim or paperwork needed or changes I want to make to my policies. I love dealing with Kay and with Kelly in this office. They're always friendly, helpful and knowledgeable."
We responded:
"Julie, thank you so much. We really appreciate you! Thanks for the loyalty. "
Profile photo of Brian Patton

Brian Patton

March 25, 2025

5  out of  5
rating by Brian Patton
"Kelly Gardner provided excellent coverage at a reasonable price. Highly recommended."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"