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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle

March 11, 2025

5  out of  5
rating by Michelle
"So today Kelly took care of all my insurance needs, life insurance, great rates on my car insurance and also was great with taking care of getting my dad the best rates possible. She is very pleasant and fantastic and what she does. I have been a customer of State Farm for many years and will continue to be a customer in the future. I recommend Kelly 💯 % for your insurance needs. She is GREAT!!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you for taking the time to leave the review. We agree that Kelly is a fantastic employee."
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Chris Hutzell

March 3, 2025

5  out of  5
rating by Chris Hutzell
"I’ve been using this office for all of my family and I’s insurance needs for the last 10 years or so and let me tell you I will NOT go anywhere else! I’ve worked with Kay on a few occasions and I really enjoy her services. However, I mainly work with Kelly Gardner which is her sister. Anytime I need anything Kelly is sure to explain everything thoroughly and gets it done almost immediately! If you are in the need for insurance of any kind look no further than Kay Lewis’s office. I’d give 10 stars if I could!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you again!"
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Kayla Oliver

February 16, 2025

5  out of  5
rating by Kayla Oliver
"Kelly is always hands down the best , quick to get anything corrected and going as quick as possible. Even after i had to leave for awhile she was able to get me back in for an even cheaper rate and still fully covered. Take the time to ask for Kelly Gardner at Kay Lewis State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! we appreciate you"
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Dustin

January 15, 2025

5  out of  5
rating by Dustin
"Good service, issue is everyone who comes in the door doesn't really understand who their agent actually is. So you get that awkward idk lol."
We responded:
"Thank you Dustin. We are working through the transition, we appreciate your patience"
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Patricia Dunahugh

December 23, 2024

5  out of  5
rating by Patricia Dunahugh
"Always helpful and kind"
We responded:
"thank you so much for your review. We appreciate it so much!"
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Joe Neely

November 28, 2024

5  out of  5
rating by Joe Neely
"The folks here are always friendly and helpful."
We responded:
"thank you so much for the review, we really appreciate it."
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E C

November 8, 2024

5  out of  5
rating by E C
"Kelly Gardner is wonderful! She was very helpful, responsive and pleasant to deal with during my switch to State Farm. I would recommend reaching out to Kelly to help you save money through State Farm!"
We responded:
"thanks so much for the review. Welcome to our Agency! "
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Kelly Czarnecki

October 9, 2024

5  out of  5
rating by Kelly Czarnecki
"Kelly Gardner is amazing at what she does. She is always available to answer any questions you may have. She puts her clients first. She has been a huge help to me during my Home Owners Insurance claim."
We responded:
"Thanks so much Kelly - we appreciate your review so much. Here to help"
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Rosemary Kidwiler

August 16, 2024

5  out of  5
rating by Rosemary Kidwiler
"Kelly has been a life-saver for me in helping with arranging the best insurance coverage for the cars and homes that was affordable for me. She is easy to talk to and answers all my questions. I have appreciated all her help, thank you Kelly. She is a great asset to your team!"
We responded:
"thanks so much Rosemary. We appreciate you taking the time to give us a review. Thanks so much for your business."
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Emily Sargent

August 15, 2024

5  out of  5
rating by Emily Sargent
"What can I say about Kelly G...than that she is simply amazing ! I've been a customer with State Farm since I was 16...and Kelly explains all my policies, both life and auto, clearly and concisely. If I have any questions, I know I can reach out to her and will get an immediate response. You're the best, Kelly! Thankful for all you do!"
We responded:
"Emily - thanks so much for the review, we appreciate it! we think she is the best as well. :)"
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Bob Anderson

July 29, 2024

5  out of  5
rating by Bob Anderson
"I cannot recommend Kelly Gardner at State Farm Insurance enough! Kelly has been an incredible resource for me and my family. She helped me navigate the complexities of acquiring vehicle, property, and homeowners insurance with ease and confidence. Her expertise doesn’t stop there; she also assisted me in obtaining life insurance policies for my grandchildren, ensuring they have coverage that will grow with them over time. What truly sets Kelly apart is her unwavering support during challenging situations. After I was involved in an accident (which was not my fault!) Kelly stepped up and helped through the process of dealing with the other insurance company. Her professionalism and dedication make stressful or uncertain situations much more manageable. Kelly Gardner is knowledgeable, compassionate, and always goes above and beyond for her clients. Thank you so much, Kelly! You keep me coming back!"
We responded:
"Bob, Thank you so much for your review. Kelly is a great asset to our team. we appreciate you taking time to leave the review and we appreciate you as a customer. "
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Erin Holder

July 18, 2024

5  out of  5
rating by Erin Holder
"My husband and I have several policies through Kay Lewis’ State Farm. She has an incredible team, Kelly is amazing and always goes above and beyond to get us the best rates. Highly recommend!!"
We responded:
"Erin, thank you so much for the review. Kelly does a great job. Thank you for your business. "
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Linda S

July 15, 2024

5  out of  5
rating by Linda S
"Kelly Gardner was beyond wonderful……she was patient and understanding as we moved from out of state. Thank you so much for making sure we are properly covered for our needs."
We responded:
"Linda, thanks so much for your review. Welcome to our agency! We appreciate you! "
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Laura Sencindiver

July 12, 2024

5  out of  5
rating by Laura Sencindiver
"The staff is always very friendly and helpful! Kelly is always friendly , very helpful and always knowledgeable about all our policies when I call to change things"
We responded:
"Thanks so much for the review! We appreciate you"
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Noah Britner

July 11, 2024

5  out of  5
rating by Noah Britner
"I’ve dealt with Nikki kehl when getting an auto and home loan and she’s amazing! Definitely recommend"
We responded:
"Noah, thank you so much for the review, we really appreciate it . "
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William Quesenberry

July 11, 2024

5  out of  5
rating by William Quesenberry
"Great service,fast and friendly."
We responded:
"Thank you so much for the 5 star review! We so appreciate it! "
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Jason Martin

June 28, 2024

5  out of  5
rating by Jason Martin
"We recently switched to State Farm and not only did we get better coverage, we were also able to get that coverage at a better rate. We worked with Garrett Sheppard who made the process of switching quick and easy. He was great to work with and we can't recommend him enough!"
We responded:
"Jason, thank you so much for the review. We appreciate you as a customer"
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Mark Reno

June 27, 2024

5  out of  5
rating by Mark Reno
"Kelly is amazing. She is so helpful every time I call in with individualized and thoughtful, caring kindness. Wholly recommend."
We responded:
"Thanks so much for the review. We so appreciate it. We also appreciate you as a customer "
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Robert “Bobby” Miller

June 21, 2024

5  out of  5
rating by Robert “Bobby” Miller
"Would highly recommend working with Jeffrey (Garrett) Sheppard! His customer service and attention to detail has made me a customer with this agency for life. In addition, the cost savings was the best in town. Thanks for everything! A++++++ Experience!"
We responded:
"thank you Mr. Miller for your 5 star review we really apopreciate it. Garrett does a great job for us! We appreciate you"
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NatorK _82

June 18, 2024

5  out of  5
rating by NatorK _82
"Kelly G. is amazing at her job. Any questions or concerns she is very prompt to get you results. Kay is very fortunate to have her on staff. Thank you for all you do and what you bring to the agency group! You're awesome!"
We responded:
"thank you so much for the review. we are very thankful for her. we appreciate you as a customer. "
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Steve Frame

June 12, 2024

5  out of  5
rating by Steve Frame
"Our family recommends the Kay Lewis State Farm insurance Agency and appreciates the efforts of Kelly G to help us navigate through our insurance needs and questions! Kelly was able to point us in the right direction and was incredible in assisting us in changing and updating our policies after taking time to listen to our needs. Thanks!"
We responded:
"steve - thank you so much for the review. We really appreciate it and you as a customer."
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Andrew Dopson

June 7, 2024

5  out of  5
rating by Andrew Dopson
"I cannot recommend Kay Lewis highly enough! Kay is not only knowledgeable and professional but also genuinely cares about her clients. Whenever I've had a concern or needed assistance, she has been exceptionally responsive and helpful, often going above and beyond to provide support. She even went out of her way to get me a refund on a towing bill that I didn't even realize I could get reimbursed for. Thanks to Kay and her team, I always have peace of mind knowing that I am well-protected. If you are looking for an insurance agent who is knowledgeable, trustworthy, and truly cares about your well-being, look no further than Kay Lewis at State Farm. She is simply the best!"
We responded:
"Thanks so much! We appreciate you so much. "
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Ashley Broadus

June 5, 2024

5  out of  5
rating by Ashley Broadus
"Kay’s office always goes above and beyond. Kelly Gardner has always assisted me over the years of having State Farm. She always answers every question or concern we have. She makes the process of claims go very smoothly and efficiently. I recommend State Farm especially the office of Kay Lewis to everyone I know."
We responded:
"Ashley, so thankful to have you as a customer. Thank you for the review! "
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Michael Drennan

May 8, 2024

5  out of  5
rating by Michael Drennan
"Great experience! Not only was this the only local insurance company to answer the phone but they provided a home owners insurance quote over the phone almost immediately and their price was excellent. Nicollette was very polite and professional. Great customer service experience. Highly recommend."
We responded:
"Michael, thank you so much taking the time to give us a review! We so appreciate it. Welcome to our office "
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Jackie Solenberger

April 26, 2024

5  out of  5
rating by Jackie Solenberger
"Always positive experiences with Kay Lewis and her staff! They truly want what is best for their customers and go above and beyond for them."
We responded:
"Thank you so much! We appreciate you."